Join us for an empowering fireside chat with Kerri Walsh-Jennings, a beach volleyball legend and three-time Olympic gold medalist. Learn how Kerri’s leadership, resilience, and teamwork helped her dominate the sport alongside Misty May-Treanor, winning gold in 2004, 2008, and 2012. Gain invaluable insights on overcoming challenges, leading in high-stakes environments, and thriving as a woman in sports.
Join us to kick off Insight 2025 at the Welcome Reception in the Innovation Showcase! This is the perfect opportunity to connect with industry peers, meet our expert team, and discover the latest innovations that are shaping the future of finance. Enjoy light refreshments, engaging conversations, and a sneak peek at the cutting-edge solutions on display. Don’t miss out on this exciting start to your Insight experience!
Show more https://insight.billtrust.com/2025/session/2675806/welcome-reception-at-insight-2025You'll be able to attend one of the following sessions:
- A Roadmap to Success: A Real-World Digital Transformation Journey
Join us for an inspiring session, where you'll delve into the remarkable digital transformation journey of one of our valued customers. Discover how she leveraged Billtrust's innovative solutions to revolutionize her billing operations, streamline processes and enhance customer satisfaction.
You'll understand the challenges she faced, the strategies she implemented, and the impressive outcomes she achieved. Don't miss this opportunity to learn from a real-world success story and take your AR operations to the next level!
- Catch Me If You Can: Outsmarting Fraud with AR Smarts
As fraud schemes become more sophisticated, organizations need to stay ahead of emerging risks to protect cash flow, minimize losses, and preserve trust with customers. In this session, you’ll explore the latest trends in payment and AR fraud and understand how AI and modern technologies are revolutionizing the way businesses combat these threats.
In this session, you will learn:
- Necessary shifts to out-maneuver emerging cyber dangers and how to bolster your defenses and stay ahead of the curve as threats evolve
- Whether rapid digitization has accelerated fraud and what can be done to mitigate risks
- Critical benefits that automation and AI bring to finance teams facing the challenges of 2025
- The Future of Work for Finance Teams
Finance teams face a rapid transformation driven by technological advancements, evolving business needs, and shifting workforce dynamics. This session will explore how finance professionals can adapt, leverage new tools, and reimagine their roles in a changing environment. We will cover automation, AI, hybrid work, and innovative operating models to help finance teams thrive in the future of work.
In this session, you will learn:
- Key trends shaping the financial landscape, including the impact of automation, AI, and hybrid work on AR
- How the role of finance professionals is evolving from operational tasks to strategic, advisory roles
- Strategies for building a future-ready finance team, focusing on agility, innovation, and leadership in finance
You'll be able to attend one of the following sessions:
- Finance Transformation: Innovations in Order-to-Cash Excellence
Delve into the challenges of international order-to-cash processes, with a focus on the evolving role of technology and generative AI. You’ll explore how prioritizing the alignment of people and processes sets the foundation for success in technology, systems, and overall strategies.
In this session, you will learn:
- The steps along the innovation maturity curve
- Where to go next on your digital transformation journey to drive financial transformation across your organization
- What others are thinking about on their journey in an interactive Q&A to address specific challenges and offer tailored insights
- Improving Customer Engagement with AR: 5 Practical Approaches Using Technology to Create a Better Customer Experience
Recent Billtrust research found that 40% of AR teams believe their current processes fail to provide an exceptional customer experience (CX). Enhancing customer experience used to depend largely on human resources. However, with the growing volume and complexity of customer interactions, using technology has become table stakes when it comes to creating better customer experiences.
In this session, you will learn:
- What today’s customers value and strategies to exceed their expectations
- How enhancing invoice presentment, payment collection, cash application, and deductions resolution can reduce friction
- Tips for using open communication and collaboration to enhance collection processes and team morale
- Insight from a Billtrust customer who has successfully leveraged technology to improve their CX
- The Future of Work for Finance Teams
Effective cash flow management relies on tracking the right Key Performance Indicators (KPIs). In this session, you'll dive into essential AR metrics like AR turnover ratio and Days Sales Outstanding (DSO), as well as the underrated but powerful Collection Effectiveness Index (CEI).
In this session, you will learn:
- How to calculate and interpret these KPIs to gain valuable insights into cash flow, operational efficiency, and collections performance
- Best practices for using these metrics to optimize collections strategies, identify trends, and enhance overall financial health
- Predictive Analytics: Forecasting AR Performance with Data
Unlock the power of predictive analytics to enhance your accounts receivable operations. In this session, attendees will learn how to analyze historical data to forecast future performance, identify potential cash flow issues, and make proactive decisions. We’ll explore tools and techniques for building predictive models that help organizations stay ahead of the curve.
Our customers are everything to us, and the Trailblazer Awards are an incredible opportunity to recognize those who are setting a new benchmark by moving finance forward in their companies. Join us as we honor and recognize Billtrust customers making significant achievements in unleashing the star power of finance in their companies and for their customers.
Show more https://insight.billtrust.com/2025/session/2675950/closingtrailblazer-awards-ceremonyJoin us for a networking reception featuring members of our Solutions Team, who will answer your questions and provide hands-on demos of Billtrust products. They'll walk you through key updates, showcasing how Billtrust solutions can improve your bottom line, reduce administrative burdens, and support your business as it scales for the future.
Show more https://insight.billtrust.com/2025/session/2788839/innovation-showcaseGet ready for an unforgettable evening at the Billtrust Bowl, hosted at The Star in Frisco, the Dallas Cowboys' state-of-the-art practice facility. This exclusive event, offers an exciting opportunity to network with industry peers, gain valuable insights, and experience the energy of one of the NFL's most cutting-edge training venues.
Whether you're a football fan or looking to make new connections, the Billtrust Bowl combines a thrilling atmosphere with top-tier business discussions. Enjoy a night filled with fun, innovation, and unexpected surprises — all in the heart of Dallas Cowboys territory!
Show more https://insight.billtrust.com/2025/session/2675951/billtrust-bowlHear from NFL legend and Pro Football Hall of Fame member Emmitt Smith, who will headline Billtrust Insight 2025.
Smith, named to the NFL’s All-Decade Team of the 1990s, starred as a running back with the Dallas Cowboys and finished his 226-game career with an NFL record 18,355 yards and 164 rushing touchdowns. As well known for his character and integrity as he is for his athletic ability, Smith continues to give back to the community and support higher education. His charity organization annually awards college scholarships and provides enrichment opportunities to underserved youth. He has been a member of the President's Health and Fitness Council and has been recognized by numerous organizations for his leadership and public service. He also authored the 2011 book, Game On: Find Your Purpose — Pursue Your Dreams, which chronicles his story from humble beginnings growing up in Pensacola, FL, to his rise in the business world.
Currently President & CEO of Emmitt Smith Enterprises, Inc., Smith leads a team of talented individuals who oversee the company’s many ventures, including the marketing and management of the Emmitt Smith brand and the company’s two core businesses, EJ Smith Construction and E Smith Legacy, a real estate company.
Show more https://insight.billtrust.com/2025/session/2675963/keynote-pro-football-hall-of-fame-member-emmitt-smithThe evolution of digital payments and payment acceptance technology is reshaping the B2B landscape. Hear from an all-star panel of Billtrust customers as they share firsthand experiences of implementing innovative payment solutions, crafting effective payment policies, and driving real results. Join us to gain actionable insights to elevate your payment processes, meet financial goals, and stay ahead in an ever-changing market.
Show more https://insight.billtrust.com/2025/session/2675964/next-generation-b2b-payments-a-billtrust-customer-roundtableYou'll be able to attend one of the following sessions:
- Empowering Your Global Operations
See how Billtrust can meet your international order-to-cash needs. From e-invoicing mandates and compliance to streamlined collections and payments, see how Billtrust solutions keep your global business running smoothly.
In this session, you will learn:
- Solutions to tackle the unique challenges of international order-to-cash processes and gain insights into navigating complex e-invoicing mandates and compliance requirements across different regions
- Strategies to enhance efficiency in collections, payments, and overall cash flow management
- How to support the continuity of global business operations with scalable and reliable solutions
- Ways to stay ahead in a rapidly evolving global financial landscape with innovative tools and strategies
- Match Made in Machine Learning Heaven: Optimizing Cash Application with AI
Cash application is one of the most critical—and often most manual—AR processes. With the rise of machine learning and AI, companies can now optimize cash application workflows, reduce errors, and accelerate the reconciliation process.
In this session, you will learn:
- How machine learning can automatically match payments to invoices with greater accuracy and ways AI can help streamline the reconciliation process
- How AI-driven cash application tools use data analytics to enhance payment matching, improving visibility and accelerating collections
- Ways smart matching helps automate complex processes and drives faster payment posting, making cash flow more predictable
- To build effective reporting and AI insights to enhance your cash application team’s performance and support better decision-making
- We Will Not Be Siloed! Breaking Down AR Barriers for Better Cash Flow and Collaboration
When AR operates in isolation, it can hinder cash flow, disrupt communication, and create inefficiencies. This session will highlight the benefits of breaking down silos and creating a culture of collaboration between finance, sales, and customer service.
In this session, you will learn:
- Ways integrating AR with order-to-cash processes can optimize invoicing, payments, and collections, leading to faster cash flow and fewer delays
- How unified AR solutions enhance invoicing accuracy and automate cash application, resulting in quicker collections, improved financial efficiency, and stronger customer relationships
- Wrangling Cash Flow: 4 Tech-Driven Strategies to Tame Complexity and Drive Success
Cash flow management is complex, but the right strategies and technology can make it manageable—and even a competitive advantage. In this session, experts will share practical approaches to automating invoicing, payment processing, and collections, giving you the tools to streamline operations, reduce stress, and drive better financial outcomes.
In this session, you will learn:
- How AI is transforming cash flow forecasting, enabling treasurers to predict cash inflows and outflows with unprecedented accuracy, helping to make proactive financial decisions
- Ways that adding payment channels and automating collections can accelerate payment cycles, improve efficiency, and boost cash flow
- Strategies for applying debt collection software can streamline follow-ups, reduce overdue payments, and improve collection outcomes
- How to optimize your cash application process with automation to reduce errors, speed up reconciliation, and gain better cash flow visibility
You'll be able to attend one of the following sessions:
- Automate or Stagnate: The Finance Department's Strategic Role in Digital Transformation
In today’s era of rapid digital transformation, finance leaders face growing pressure to manage risk and drive growth with enhanced efficiency and transparency. In this session, you'll gain actionable insights to transform your financial challenges into lasting opportunities for innovation and success.
In this session, you will learn:
- How finance leaders can effectively adapt to the pressures of rapid digital transformation while balancing growth and risk management
- Strategies to manage risk while driving sustainable growth with enhanced efficiency and transparency and discover practical approaches to turn financial challenges into opportunities for innovation and long-term success
- Ways to leverage digital tools and processes to achieve greater efficiency and transparency in financial operations
- Overcoming Challenges with a Unified Payments Engine
To meet diverse customer needs and expectations, companies must handle payments across multiple channels, including credit cards, ACH, wire transfers, and digital wallets. However, managing this can lead to inefficiencies, errors, and a fragmented customer experience. This session will explore the benefits of implementing a unified payments engine—a centralized solution that streamlines payment capture across all channels, improving both efficiency and user satisfaction.
In this session, you will learn:
- Common challenges businesses face in B2B payment processing, including fragmented payment systems, slow reconciliation, and a lack of flexibility
- How a centralized payments engine improves the customer experience by offering a frictionless payment process across all channels, ensuring quicker transactions and greater customer satisfaction
- Ways that simplifying payment acceptance and automation processes reduce costs to enhance operational efficiency, eliminate redundant steps, and improve accuracy
- Unified Credit Management: The Power of Collaboration Between Credit & Collections
Credit and collections teams must work together to make informed decisions that protect cash flow and reduce risk. This session will highlight the benefits of a unified approach, showing how collaboration between these functions leads to better credit assessments, streamlined collections, and improved cash flow management.
In this session, you will learn:
- Strategies for aligning credit and collections teams, leading to more informed decisions, improved customer insights, and better risk management
- How working together allows for better credit assessments, helping teams identify both high-potential and high-risk accounts early to reduce cash flow surprises
- How integrating credit and collections functions accelerates collections processes, reducing delays and improving recovery rates
- Why a comprehensive, unified strategy helps organizations manage both credit and collections holistically, improving cash flow and reducing risk